I have been charged Rs20 per 10days,Customer care not helping

[sidrocks89]

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I have been charged Rs20 per 10days don't know for what service,I called Customer Care,they said that they will look into the matter n will reply within 4 days,but nothin happened.

I am gettin the message as follows:
"Thanks for using (Subscriptions, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs 20."

I have sent a sms as STOP to 121 to see what services are active,n found that 2 services
1.VideoTashan, n
2.Portfolio manager
are active,I dont know know how to deactivate them,are these services charging me??

Please someone help me,please....

[vaibhav999]

sidrocks
D best way to solve d problem is to directly go to d Airtel Gallery(if it's nearby) rather than talking with CC,bcos its of no use
Koi kaam k nahi hai CC.
bye.tc

[sidrocks89]

sidrocks
D best way to solve d problem is to directly go to d Airtel Gallery(if it's nearby) rather than talking with CC,bcos its of no use
Koi kaam k nahi hai CC.
bye.tc

Thank u bro,for your fast reply,but Airtel gallery is not at all close to my home,can you or anyone else suggest me some other method?

[~Yashu~]

Sidrocks
to deact portfolio manager go to airtellive homepage>services for u>portfolio manager
there u'll see link to unsubscribe portfolio manager. Just click that link n u r done.
N pls give some more details abt video tashan. I mean do u receive any service message abt videos frm airtel ?

[sidrocks89]

Sidrocks
to deact portfolio manager go to airtellive homepage>services for u>portfolio manager
there u'll see link to unsubscribe portfolio manager. Just click that link n u r done.
N pls give some more details abt video tashan. I mean do u receive any service message abt videos frm airtel ?

Yashu bro,there is no option of Unsubscribing portfolio manager there,it has only an option of Subscribing and I myself dont know about VideoTashan,n I do not recieve any such service messages

[vicky689]

i m also get charged at yesterday morning but now i m free from that

i sms "stop" 3-4 times with the option and the service get end 

[sidrocks89]

i m also get charged at yesterday morning but now i m free from that

i sms "stop" 3-4 times with the option and the service get end 

With what option did you replied 'stop'?

[~Yashu~]

With what option did you replied 'stop'?

bro just reply with option 1 or 2. Like If u want to deact video tashan then reply with option 1 to 121.

[vipansh]

@sidrocks, yashu bhai is telling right.
first send sms stop to 121. after delivered da sms u immediately get a return sms with the option of ur activated service. now reply back on da same with only 1, 2 (option) which ever service u want to stop. after few minutes u get a sms 4m 121 ur dis n dis service is stop.

i just stopped my LOOT LO SERVICE of airtel wep wid same procedure. n its very common dis days on airtel delhi.
koi bhi service ka 6461100 se sms aa jata hai.    

[sidrocks89]

With what option did you replied 'stop'?

bro just reply with option 1 or 2. Like If u want to deact video tashan then reply with option 1 to 121.

@sidrocks, yashu bhai is telling right.
first send sms stop to 121. after delivered da sms u immediately get a return sms with the option of ur activated service. now reply back on da same with only 1, 2 (option) which ever service u want to stop. after few minutes u get a sms 4m 121 ur dis n dis service is stop.

i just stop my LOOT LO SERVICE of airtel wep wid same procedure. n its very common dis days on airtel delhi.
koi bhi service ka 6461100 se sms aa jata hai.    

Thanks bro's,will try n reply.

[sidrocks89]

thanks all,i have sent the sms n think that service have been deactivated.....portfolio manager was charging me Rs.20, but i donno how it got activated by itself........

[aamir]

actually that s a gud service from airtel.....stop to 121.can deactivate any service u r running...good step

[Afsalz]

Service messages might be the one which might had activated your portofolio manager. Those msg contains links wic might be a direct subscribtion or download. I had stopped these msg in my phone

[sidrocks89]

I have also stopped service messages....N yes this STOP service introduced by airtel is good as there CC are all dumb.

[HARYAKSH]

WHAT IS THE MESSAGE FOR SERVICE STOPPING FOR RELIANCE!